Privacy Policy

1. Who We Are

Treepisode (the mobile app and treepisode.com) is built by uidiq, an independent studio in India. This policy explains what we collect, why, who helps us process it, and the choices you have. It covers the Treepisode app and website only; Treepisode Card Box has its own privacy policy.

2. Information We Collect

• Account: your email address and a user ID we create for your account.
• Profile: display name, avatar emoji, optional bio, and your forest name.
• Your content: trees, text echoes, photos, voice recordings, kindness waterings, circle and family garden names, and reports you send us.
• Approximate location: your country, region and city, worked out from your IP address — only if you tap Allow when the app asks. We store that IP address with it.
• Purchases: your subscription status, plan and renewal dates. We never see or store your card, bank or UPI details; Apple, Google and Razorpay handle payments.
• App usage and crashes (mobile app): app events such as opening the app, and crash reports, linked to a random app-instance ID rather than your name or email.
• Device identifiers: a push notification token so we can send you notifications, and a Firebase installation ID. On Android, the Advertising ID permission is declared by Firebase Analytics; we don't use it for ads.
• Website: Google Analytics cookies to count visits and see which pages are used, and sign-in cookies that keep you signed in.

We don't collect your contacts, precise GPS location, health data, or browsing history.

3. How We Use Your Information

• To run Treepisode: store your trees and echoes and show them to you and the people you share with.
• To sign you in with a one-time email code.
• To send notifications about activity in your circles and gardens.
• To manage your subscription and Premium features.
• To understand how the app is used and fix crashes.
• To keep Treepisode kind and safe, for example by reviewing reports.

No ads. No selling your data. No tracking across other apps or websites.

4. Who Can See Your Content

• Your personal garden is private to you.
• Trees in a family garden are visible to that garden's members.
• What you share in a Kin Circle or Community Grove is visible to its members, and kindness waterings are visible on the tree you water.
• If you choose to share a tree with a public link, anyone with the link can see its unlocked echoes.
• Locked time capsules stay hidden, even from you, until their unlock date.

5. Service Providers

We don't share your data with anyone for their own purposes. These providers process it only to run their part of Treepisode for us:

• Supabase: database, file storage and sign-in.
• Vercel: website hosting.
• Google Firebase: app analytics, crash reports and push notifications.
• Google Analytics: website analytics.
• RevenueCat: App Store and Google Play subscription status.
• Razorpay: web payments.
• ipapi.co: turning an IP address into a city, only if you allow location.
• Hostinger: sending sign-in code emails.

These providers may store or process data outside your country.

6. Storage and Security

All data is encrypted in transit (TLS) and at rest. Each account can reach only its own data and what others have shared with it, and photos and voice notes are served through short-lived private links.

7. Your Rights and Choices

• Access and download: sign in on the web and use Settings → Download my data for a copy of everything you've created.
• Correction: edit your profile at any time in the app.
• Deletion: delete your account and all its data in the app or in web Settings. How to delete your account.
• Location: sharing it is optional. Email us to remove it.
• Notifications and cookies: turn notifications off in your phone settings, and block or clear cookies in your browser.

We answer privacy requests sent to support@treepisode.com within 7 days.

8. Data Retention

We keep your data while your account is active. When you delete your account, your account, content and uploaded files are permanently removed within 30 days. Apple, Google and Razorpay keep their own payment records under their policies and the law.

9. Children's Privacy

Treepisode is for people aged 13 and over. We don't knowingly collect data from children under 13; if we learn that we have, we delete the account and its data.

10. Changes to This Policy

We may update this policy from time to time. We will tell you about significant changes by email or in the app. Continued use of Treepisode after changes means you accept them.

11. Contact

For privacy questions, contact us at support@treepisode.com or visit our Contact page.